Online transactions may take between 15 and 30 minutes to process and for funds to become available. Please plan accordingly.
All sales are final. Refunds are not issued for unused trips on activated MDT passes (1-Month, 7-Day and 1-Day). Additionally, no refunds are issued on EASY Ticket purchases.
TTY/TDD Users (persons with hearing difficulties): 711 or 1-800-955-8771 (Florida Relay Service)
Customer service specialist are available Monday - Friday, from 8 a.m. to 5 p.m. Closed on weekends and County-observed holidays.
EASY Card Financial Center
701 NW 1st Court
Suite 1200, Miami, FL 33136
Submit your question/concern to the EASY Card Financial Center