Please Note

Purchases made online are NOT available for immediate use. Online transactions can take up to 48 hours to process.

Refunds

All sales are final. Refunds are not issued for unused trips on activated MDT passes (1-Month, 7-Day and 1-Day). Additionally, no refunds are issued on EASY Ticket purchases.

Check EASY Ticket/Card Status

Where is my EASY Card Number?

Contact By Phone

Call: 786-469-5151

TTY/TDD Users (persons who are deaf or hard of hearing): 305-263-5475

Customer service agents are available Monday - Friday, from 8 a.m. to 5 p.m. Closed on weekends and County-observed holidays.

Contact By Mail

EASY Card Financial Center
701 NW 1st Court
Suite 1300, Miami, FL 33136