Online transactions may take between 15 and 30 minutes to process and for funds to become available. Please plan accordingly.
All sales are final. Refunds are not issued for unused trips on activated MDT passes (1-Month, 7-Day and 1-Day). Additionally, no refunds are issued on EASY Ticket purchases.
Miami-Dade Transit fares and parking fees will be reinstated beginning Tuesday, June 1, 2021. Riders who have been impacted by COVID-19 or are facing financial hardships may qualify for free or reduced fare. Learn more.
TTY/TDD Users (persons with hearing difficulties): 711 or 1-800-955-8771 (Florida Relay Service)
Customer service specialists are available Monday - Friday from 8 a.m. to 5 p.m. Closed on weekends and County-observed holidays.
EASY Card Financial Center
701 NW 1st Court
Suite 1200, Miami, FL 33136
Submit your question/concern to the EASY Card Financial Center