EASY Pay app

The new and improved EASY Pay Miami app is now available for IOS and Android phones. EASY Pay offers several cool features such as the capability to buy a 7-Day EASY Pass and a 1-Day EASY Pass, EASY Card account balance information, auto-loads for passes and other upgrades. Check out the app – it’s the easiest way to pay, scan, and ride.

Digital Parking Permits

Register and associate your vehicle’s license plate to your EASY Card by December 1 to use our new digital monthly parking permit. Log in or create an account. Then click on ‘Manage License Plates’ on your dashboard. Questions? Read our FAQ’s .

Please Note

Online transactions may take between 15 and 30 minutes to process and for funds to become available. Please plan accordingly

Refunds

All sales are final. Refunds are not issued for unused trips on activated MDT passes (1-Month, 7-Day and 1-Day). Additionally, no refunds are issued on EASY Ticket purchases.

How to Contact Us?

  • By Phone

    By Phone:

    Please call 786-469-5151; TDD Users (persons who are deaf or hard of hearing): 305-468-5402. Customer service agents are available Monday - Friday, from 8 a.m. to 5 p.m. Closed on weekends and County-observed holidays.

  • By Mail

    By Mail:

    EASY Card Center
    701 NW 1st Court
    Suite 1300, Miami, FL 33136

Contact By Phone

Call: 786-469-5151

TTY/TDD Users (persons who are deaf or hard of hearing): 305-263-5475

Customer service agents are available Monday - Friday, from 8 a.m. to 5 p.m. Closed on weekends and County-observed holidays.

Contact By Mail

EASY Card Financial Center
701 NW 1st Court
Suite 1300, Miami, FL 33136