EASY Pay app

The new and improved EASY Pay Miami app is now available for IOS and Android phones. EASY Pay offers several cool features such as the capability to buy a 7-Day EASY Pass and a 1-Day EASY Pass, EASY Card account balance information, auto-loads for passes and other upgrades. Check out the app – it’s the easiest way to pay, scan, and ride.

Same great ticket, new EASY look

We are updating the look of all EASY Cards and EASY Tickets. Be on the lookout for the new design within the next few weeks, but take it easy, your existing Card or Ticket will work just the same. All you need to do is register for balance protection in case your card is lost or stolen.
Questions? Read our FAQ’s .

Digital Parking Permits

Register and associate your vehicle’s license plate to your EASY Card to use our new digital monthly parking permit. Log in or create an account. Then click on ‘Manage License Plates’ on your dashboard. Questions? Read our FAQ’s .

Please Note

Online transactions may take between 15 and 30 minutes to process and for funds to become available. Please plan accordingly

Refunds

All sales are final. Refunds are not issued for unused trips on activated MDT passes (1-Month, 7-Day and 1-Day). Additionally, no refunds are issued on EASY Ticket purchases.

  • EASY Card Products

    Everything you need to keep boarding Metrorail and Metrobus with minimum fuss. From buying a pass, to loading cash, registering for balance protection, to paying for long-term parking – you can do it all right here.

  • Discount Fare Products

    As a Discount Fare cardholder, including the K-12 program, you can now enjoy the convenience of purchasing passes, adding cash value, and managing your account online.

  • Special Pass Products

    Add cash value to your Golden Passport, Patriot Passport, or Special Transportation Service EASY Card to pay for parking at Metrorail stations.

Featured Products.

Contact By Phone

Call: 786-469-5151

TTY/TDD Users (persons with hearing difficulties): 711 or 1-800-955-8771 (Florida Relay Service)

Customer service agents are available Monday - Friday, from 8 a.m. to 5 p.m. Closed on weekends and County-observed holidays.

Contact By Mail

EASY Card Financial Center
701 NW 1st Court
Suite 1300, Miami, FL 33136

Contact Online

Submit your question/concern to the EASY Card Financial Center